How to Avoid Window Repair Scams

Door-to-door solicitation after storms is a major red flag. Legitimate glass companies do not canvas neighborhoods. Storm chasers often take deposits and disappear, or perform shoddy work.

Bait-and-switch pricing: a company quotes an artificially low price to get the job, then finds additional "necessary" work once they start. Always get a written estimate before work begins.

Unnecessary replacement recommendations: some companies push full window replacement when a simple glass repair would solve the problem. A reputable company offers repair options when appropriate.

Unlicensed and uninsured operators offer lower prices but expose you to liability if someone is injured on your property and provide no recourse for poor workmanship.

No physical business address or only a PO box. Legitimate glass companies have real business locations.

Pressure to sign immediately or threats that the price will increase. Professional companies give you time to make informed decisions.

Cash-only payment demands. Legitimate companies accept credit cards and checks, which provide documentation and consumer protections.

No written estimate or contract. Every detail of the work should be in writing before you agree.

No warranty offered on workmanship. Reputable companies stand behind their work with clear warranty terms.

Verify licensing and insurance. Ask for proof and verify with your state licensing board.

Check online reviews on Google, Yelp, and the Better Business Bureau. Look for consistent positive reviews over time, not just a few recent ones.

Get multiple written estimates. This helps you understand fair pricing and identify outliers.

Ask for references from recent local projects. A good company is happy to provide them.

Choose a company that offers repair options, not just replacement. This shows they prioritize your best interest.